Privacy Policy for Simtek
Effective Date: 01-04-2026
Simte.group (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you interact with us.
1. Who We Are
Simtek
Unit 10, Youngs Farm
St. Mary’s Lane
Upminster
Essex
RM14 3NU
United Kingdom
Phone: 0203 1500 500
2. Information We Collect
We may collect and process the following data:
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Personal Identification Information: Name, email address, phone number, postal address
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Business Information: Company name, job title
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Technical Data: IP address, browser type, device information
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Usage Data: Information about how you use our website or services
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Communication Data: Records of correspondence when you contact us
3. How We Collect Your Data
We collect data through:
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Direct interactions (e.g. filling out forms, contacting us)
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Automated technologies (e.g. cookies, analytics tools)
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Third parties (e.g. service providers or publicly available sources)
4. How We Use Your Information
We use your data to:
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Provide and manage our services
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Respond to enquiries and provide customer support
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Improve our website and services
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Send relevant communications (where permitted)
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Comply with legal obligations
5. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
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Consent – where you have given clear permission
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Contract – where processing is necessary to fulfil a contract
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Legal obligation – where required by law
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Legitimate interests – to operate and improve our business
6. Sharing Your Information
We may share your data with:
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Service providers and partners who assist in our operations
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Legal or regulatory authorities when required
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Third parties in the event of a business transfer
We ensure all third parties respect the security of your data.
7. Data Retention
We retain personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
8. Your Rights
You have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request erasure of your data
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Object to or restrict processing
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Request data portability
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Withdraw consent at any time
To exercise your rights, please contact us using the details above.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
10. Cookies
Our website may use cookies to enhance user experience and analyse performance. You can control cookie preferences through your browser settings.
11. Third-Party Links
Our website may include links to external sites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this privacy policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions about this policy or how we handle your data, please contact:
orders@simtek.group
Phone: 0203 1500 500
End of Privacy Policy
